ollowing the successful opening of its $35 million ultra modern facility in Ikeja central business district in November last year, Cummins West Africa Limited (CWAL) has assured its customers of excellent support services for its product portfolios: industrial and engines segment, power systems segment and components segments.
Mr. Ade Obatoyinbo, Managing Director of CWAL, at the first customer forum for the year 2020 over the weekend, highlighted a key objective of the organisation is to “differentiate through superior customer support by pushing resources closer to the customers and leveraging Cummins regional footprints.”
Further to his multimedia presentation on the 101 years journey of Cummins’s history of worldwide innovation, Obatoyinbo said that Cummins sees itself not just as a power generation brand, but as a company that builds innovative engines that sustains economic growth.
Cummins West Africa Limited which started operation in Nigeria in 2012 with headquarters in Lagos, regional offices in Abuja and Port Harcourt has its sales and services spread across all the states of Nigeria and the Federal Capital Territory.
The Customer Forum had in attendance the leadership of Cummins business in EMEA region which comprises Qatar, South Africa, Anglo Phone West Africa and East Africa. Mr. Kwame Gyan Tawiah, the team lead in charge of Cummins EMEA distribution business charged all present to always strive for excellent customer service to remain ahead of
In a remark, Tawiah, emphasized the company’s drive for improved service delivery, to ensure customers are at the forefront of its drive for innovation and continuous improvement.