EKEDC to customers: We’ll improve on complaints

The management of Eko Electricity Distribution Company (EKEDC), has urged customers within the network to record conversation with any indiscipline member of staff and send to the company’s whistle blowing line for action.

Recall that some customers of the company had complained over irregular power supply, outrageous billing and issue of prepaid meters during the engagement.


The Chief Legal Officer, Mrs. Wola Joseph, who gave the advice during the company’s virtual stakeholders’ meeting with customers in Agbara, Badagry Business Unit, said: “We don’t allow any of our staff members to be rude to our customers, because customers are major player in EKEDC. “I can assure you that such a staff will be dealt with accordingly by the management, because we have zero tolerance for such behaviour.”


While urging customers to desist from assaulting the company’s members of staff, she said such unwholesome act would not be tolerated. Joseph also said the Agbara Badagry unit of customers’ care office received the lowest complaints out of all the business districts in EKEDC.


Also speaking, the Chairman, Oke-Aro Community of Ibereko, Badagry, Mr Lateef Olubode, saidthecustomerswerehavingissues with the company over the estimated billings. Olubode said the community was disconnected from the national grid due to unpaid supply, urging the company to give them prepaid meters.


Another customer, Mr Jimoh Adekunle, who resides in Idanyin community, expressed dissatisfaction with the electricity supply to his community. Adekunle said many electricity poles that supply the community would soon collapse, unless urgent action was taken by EKEDC to fix them.


Responding, the District Manager, Agbara Unit of EKEDC, Mr. Sunday Oyejide, assured the customers that all the complaints would be addressed. Oyejide advised customers on estimated billings to apply for prepaid meters through Meter Asset Providers (MAPs) currently approved by Nigeria Electricity Regulatory Commission (NERC).


Abuja Man reveals (FREE) secret Fruits that Increased his Manh00d size and Lasting Power in 5days…


%d bloggers like this:
Fake Richard Mille Replica Watches, www.richardmille.to The ceramic upper and lower cases are imported from Taiwan and are processed by ATPT ceramics to form Y-TZP ceramics. After high-tech anti-fingerprint technology, they present a delicate and soft sub-black material. This color quality has remained unchanged for a hundred years. The color and luster are more detailed to achieve the ceramic tone visual pattern electroplating upper and lower shells that are infinitely close to the original products, with anti-reflective coating sapphire glass! The tape uses a soft and delicate Malaysian imported top rubber strap, and the movement is equipped with an imported Seiko NH movement. The buckle of this version is made according to the original size and thinness, making it feel more comfortable and intimate, the highest version on the market Richard Mille Replica