New Telegraph

‘UBA’s Leo remains smartest banking chatbot’

United Bank for Africa (UBA) Plc, has stated that its artificial intelligence chat bot, LEO, “remains the smartest Banking Chatbot in Nigeria.” UBA’s Group Managing Director/Chief Executive Officer, Mr. Kennedy Uzoka, who stated this in a statement, affirmed that the bank’s customers agree that Leo is one of the lender’s biggest investments in cuttingedge technology.

“UBA’s vision has always been and will remain a dominating force in Africa’s digital banking space. Our resolve is to provide unparalleled experience across all channels. We are a technology-driven institution with vast knowledge in the business that we do and LEO, being a tested, dependable and intelligent personality, replicated on WhatsApp the success it recorded on the Facebook Messenger platform where it started its journey and later on the IOS (iPhone Operating System) platform .

It is a solution that is from the customer’s standpoint, easy to use by anyone regardless of demography. LEO is always ready and waiting to help with any form of banking service,” Uzoka said. “As an app that has been in existence for over nine years, reaching more than 1.5 billion people in over 180 countries, WhatsApp has become very essential in lifestyle and that is why UBA saw the need to include LEO’s services in that very important appand the premium private chat platform has assured that there will be no spam messages, as the development is to enable businesses serve their customers with useful information,” the GMD stated, Uzoka explained that LEO is already present in over 20 African countries and in three languages and has a number of rich and robust features bound to mesmerise existing and potential customers with services that are extremely fast and secure as all transactions and enquiries are encrypted, end-to-end.

LEO has the ability to do a wide range of things, including funds transfer, call card top-up, checking of account balance, retrieval of bank statements, instant account openings for new customers, statement to embassy/other banks/ microfinance, purchase of airtime/ data, paying of bills (LCC, PHCN, Cable TV), effectively helping with savings and spend limit.

Read Previous

Boosting tourism sector via tech measures

Read Next

Teriba: Boosting forex supply key to naira stability

Leave a Reply

Your email address will not be published. Required fields are marked *